Updated 24/01/24
PRIVACY POLICY
COMPANY NAME: HEIRLOOM DOLLS HOUSES
URL: https://heirloomdollshouses.co.uk
OWNER/ADMIN: Lorraine Moorhead
EMAIL: lorraine@heirloomdollshouses.co.uk
Heirloom Dolls Houses conducts business within the United Kingdom. We are bound by the laws of the United Kingdom.
The ‘General Data Protection Regulation’ (GDPR) comes into effect in 25th MAY 2018.
We review our Privacy Policy when changes occur. Post Brexit we are waiting for information to be released.
Should you wish to see the data we collect, whilst you are using our website, we are in a position to send you that information. You may also request that we erase all data held by us, which relates to your personal information. Please continue to read our Privacy Statement, as we explain what data we collect.
REVIEWS
We have signed with https://www.cusrev.com/ An independent review company, who will now email our customers 5 days after they receive their order. To politely ask if they would consider leaving a review for Heirloom Dolls Houses.
Reviews have become a deciding factor when customers consider making a purchase with us. You can check what personal information our independent review service collects about you, by visiting their website https://www.cusrev.com/
Our customers are given the opportunity to give or withdraw their consent, to being contacted regarding leaving a review, on our Checkout page. We will honour your privacy.
Social Media
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email: lorraine@heirloomdollshouses.co.uk
Facebook Comments
We have embedded Facebook Comments plugin to allow you to leave comment at our website using your Facebook account. This plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
Google Plus Comments
We use GooglePlus Comments widget at our website for you to be able to comment at our webpages using your GooglePlus account. From this interaction Google automatically collects and store certain information in server logs like IP address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, in accordance with their data privacy policy: https://policies.google.com/privacy
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have robust security protecting our website with live monitoring of all activity on our server at 2 levels. Our own Website Security and that of our Server providers security.
Our payment provider has Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
CONTACT FORMS
When visitors leave comments on this website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. The information is held by us for 1 calendar month.
COMMENTS
When leaving a comment on our website you have the opportunity to add a profile and/or photograph. Please be aware your comments can be viewed by the public in general. Any personal information held within your comments become available to visitors to this website. Please word any comments with this in mind.
PURCHASES
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
EMAIL MARKETING
We do not currently use your email for marketing purposes.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you can change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at: lorraine@heirloomdollshouses.co.uk or write to us at:
Heirloom Dolls Houses
Compliance
5 Greaves Avenue
Melton Mowbray
Leics
LE13 0LE
SECTION 3 – PAYMENT
We use PayPal as our payment provider for all credit and debit card transactions. Your information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Unless you have a personal account provided with our payment provider (PayPal) which allows them to store your details. This is a contract between you and PayPal.
Heirloom Dolls Houses does not receive your payment information. We are informed you have made a payment, we receive your address and email address, the price you have paid and the item code the payment was made for. Which we use ONLY for the purposes of completing your order, keeping you informed and performing the necessary steps to fulfill our contract with you.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers: Stripe.com
ONCE YOU ARE REDIRECTED BY A THIRD PARTY FROM OUR WEBSITE
You are no longer under the terms of our Privacy Statement or Terms of Service
For more insight, you may also want to read Stripe.com User Agreement:
SECTION 4 – AGE OF CONSENT
By using this website you represent that you are at least 18 years of age
Our Privacy Statement may be changed at any time. Please keep yourself informed of any changes by visiting this page. Current legislation is subject to change in line with the current European Market rules and regulations.
OWNER OF HEIRLOOM DOLLS HOUSES
Lorraine Moorhead.
