Most frequently asked questions by customers.
Q Do you have a shop
A I don’t have a physical shop you can visit, I have a website.
Q Can I pick up my purchase from your address
A If you wish to pick up your order. On the check out page choose ‘local pickup’ You won’t be charged for delivery.
I will let you know when your order is ready for collection
Q What are your opening hours.
A Heirloom Dolls Houses is always open, 24 hours online.
Q Are you open during Covid
A We are operating as normal, Our delivery partners have their own ‘safe delivery’ precautions in place.
